Privacy Policy

Last updated April 2nd, 2023

Ripple Interactive, Inc. is a social discovery company. Our products and services provide fast and fun ways to express yourself and connect with others. When you use these services, you’ll share some information with us. So we want to be upfront about the information we collect and how we use it, as well as the controls we give you to access, update, and delete your information.

That’s why we’ve written this Privacy Policy. And it’s why we’ve tried to write it in a way that’s easy to understand for all our users and blissfully free of the legalese that often clouds these documents. Of course, if you still have questions about anything in our Privacy Policy, just contact us.

Information We Collect

There are two basic categories of information we collect:

Here’s a little more detail on each of these categories.

Information You Provide

When you interact with our services, we collect information that you provide to us. For example, many of our services require you to set up an account, so we may need to collect a few important details about you, such as your name, email address, phone number, and date of birth. We may also ask you to provide us with some additional information that will be publicly visible on our services, such as a profile picture. 

Of course, you’ll also provide us with whatever information you send through our services, such as Chats. Keep in mind that the users who view your Chats, and any other content can always save that content or copy it outside the app. So, the same common sense that applies to the internet at large applies to our services as well: do not send messages or share content that you wouldn’t want someone to save or share.

When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer or that we need to resolve your question.

Information We Get When You Use Our Services

When you use our services, we collect information about which of those services you’ve used and how you’ve used them. We might know, for instance, which features you use the most, and which you use the least. This helps us improve our app through updates. Here’s a fuller explanation of the types of information we collect when you use our services:

How We Use Information

What do we do with the information we collect? The answer is: Provide you with an amazing set of products and services that we relentlessly improve. Here are the ways we do that:

How We Share Information

With all Ripple users, our business partners, and the general public. We may share the following information with all Ripple users as well as with our business partners and the general public:

Third-Party Content and Integrations

Our services may contain third-party content and integrations. Examples include third-party integrations in the Camera. Through these integrations, you may be providing information to the third party as well as to Ripple. We are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party service that you visit or use, including those third parties you interact with through our services. 

How Long We Keep Your Information

Ripple lets you communicate with the world around you. We keep your information as long as you are willing. You can always contact our support team to request that we delete all of your data if you’re no longer interested in being part of the Ripple community. 

Keep in mind that, while our systems are designed to carry out our deletion practices automatically, we cannot promise that deletion will occur within a specific timeframe. There may be legal requirements to store your data and we may need to suspend those deletion practices if we receive valid legal process asking us to preserve content, if we receive reports of abuse or other Terms of Service violations, or if your account or content created by you is flagged by others or our systems for abuse or other Terms of Service violations. Finally, we may also retain certain information in backup for a limited period of time or as required by law.

Control Over Your Information

You can always contact our support team to request that we delete all of your data if you’re no longer interested in being part of the Ripple community. Additionally, you can contact support at any time and request to view all the information we have stored in regards to your Ripple account.

Revisions to the Privacy Policy

We may change this Privacy Policy from time to time. But when we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the Privacy Policy that’s available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites’ homepages or providing you with an in-app notification).